How can we help?

1、What should I do if the memory pillow becomes hard in winter?

Generally, memory foam pillows will harden as the temperature drops. In summer, the memory foam will become softer. If you want to keep the memory foam pillow warm and comfortable, it is best to keep the room temperature at about 15 to 20 degrees.

2、What should I do if the memory foam pillow is stained?

① Try to wipe gently with water and mild detergent first

② Spray the stain with an enzyme cleaner

③ If you do not have an enzyme cleaner, use a vinegar solution

④ Wipe the stained area with a damp cloth

Warm Tips: If you can't remove the stain, please remember that the pillow can be covered by the pillowcase, the stain will not be visible, if you damage it by washing the pillow, it's not worth it. If it doesn't smell bad, it's better to have a pillow with no visible stains than a broken one.

3、What payment methods does SDEEPURPEDIC accept？

We accept PayPal and credit cards ,Visa, Mastercard, UnionPay, American Express, Airwallex Pay.

4、How do I adjust this pillow for my comfort?

In the early stage of use, before going to sleep, no matter if you lie on your side or on your back, you must put your head in the middle of the pillow, and the neck and pillow should fit together without leaving any gaps. If you wake up during sleep and feel that your sleeping position has changed, your head deviates from the middle position, and there is a gap between your neck and the pillow, remember to adjust it so that there is no gap at any time, and your neck should completely fit the high-end curve of the pillow.